Milex Products, Inc. is a private company founded in 1937. Its home offices are in Chicago, Illinois with franchise Distributors operating in sections of the United States, Puerto Rico, Europe, and Asia. Milex products is a sales-oriented growth company. Approximately 70% of our business is direct to the physicians offices as well as clinics, hospitals, drug stores, and drug wholesalers. Total US workforce numbers approximately 150 with about 90 Representatives reporting directly to Chicago. The remaining Sales representatives are full-time employees of the franchised Distributors. Our primary product lines include Pessaries, Disposable Cancer Screening Devices, Vaginal and Cervical Medications, and Educational Materials.
Mission Statement
The Vision, The Quest
The people of Milex Products, Inc. are dedicated to becoming world leaders in the design, manufacturing and marketing of quality women's healthcare products. We are committed to providing superior customer service in order to earn and maintain the passionate loyalty and respect of our customers.
We will shape a profitable future by adhering to the following Core Beliefs:
Commitment to Excel
We choose to excel in every aspect of our business including profitability. We accept responsibility, accountability and authority to overcome obstacles and reach beyond the best
Devotion to Quality
Quality applies to our customers, products, manufacturing methods, marketing efforts, people and our relationships with each other. We will only produce and sell products that enhance the quality of a women's life and well-being. These will be the highest quality products offered in their respective markets because Milex's growth and business success is built on quality. We will continuously look for ways to achieve daily improvements that will over time, result in consistently superior products, performance and growth.
Teamwork and Respect of the Individual
We will be honest and fair with our employees and maintain an environment that encourages personal responsibility. In return, we expect our employees to be responsible for not only their individual jobs, but for the Company as a whole. We will seek employees who are committed to preserving and enhancing the values and principles inherent in our Vision through their own actions. We firmly believe that the ability to most competitively meet customer needs depends on the knowledge, imagination, skills, teamwork and integrity of our employees, and we value these qualities most highly.
We will involve all associates as problem-solvers and solution implementers.
Out-Service our Competitors
We will provide exceptional quality service to our customers both internal and external, by treating them as partners, by listening, understanding their needs, responding fairly and by living up to our commitments. We will provide these quality values consistently while improving our productivity and services.
It is the policy of Milex Products, Incorporated to design, manufacture and market obstetrical and gynecological products with consistently high quality. Our objective is to manufacture our products through teamwork and communication in a successful and profitable manner.
We believe that our products can attain and maintain customer satisfaction in conjunction with meeting all applicable laws and regulations.